Recent Posts

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

10/18/2017 (Permalink)

Commercial The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW. BE READY for Whatever Happens!

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of Avery & Watauga Counties at 828-268-2236 for your NO-COST Emergency Ready Profile for your home or business. 

Restoring Your High Country Commercial Property After A Water Damage Event

10/17/2017 (Permalink)

Commercial Restoring Your High Country Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at High Country commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Avery & Watauga Counties

SERVPRO of Avery & Watauga Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at 828-268-2236!

When Storms or Floods hit the High Country, SERVPRO is ready!

10/9/2017 (Permalink)

Storm Damage  When Storms or Floods hit the High Country, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Avery & Watauga Counties.

SERVPRO of Avery &Watauga Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the High Country, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 828-268-2236

Avery & Watauga Counties 24 Hour Emergency Water Damage Service

10/4/2017 (Permalink)

SERVPRO of Avery & Watauga Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 828-268-2236

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Avery & Watauga Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Avery & Watauga Counties

SERVPRO of Avery & Watauga Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Three Types of Contaminated Water

11/29/2016 (Permalink)

There are three types of contaminated water that can be present after a water loss.

Category 1 "Clear Water"

A category 1 loss is considered "clear water." This type of loss normally occurs due to a pipe bursting or a hose coming loose on an appliance. This is normally the easiest type of water loss to clean up because there are fewer health hazards than other categories.

Category 2 "Grey Water"

A category 2 loss is considered "Grey Water." This is water that is slightly contaminated due to either the source of the water or neglect of a water loss in a home. For example a water loss that started as a category 1 but was left for a long period time becomes a category 2 due to contamination. Sources that can cause category 2 losses include toilet or washing machine overflows.

Category 3 "Black Water"

A category 3 loss is considered "Black Water." This is the most hazardous of the three types of water losses. Category 3 losses normally occur due to natural disasters or sewage damage. This water contains toxic materials and pathogens that are harmful to your health.

No matter what category the loss is, it's best to let a qualified professional make sure that it is cleaned and dried properly so that mold does not form. If your home suffers a water loss be sure to give SERVPRO of Avery and Watauga Counties a call to ensure that it's like "it never even happened."

What to do if a Pipe Bursts

11/10/2016 (Permalink)

With winter quickly approaching, many pipes are going to freeze and burst. SERVPRO of Avery and Watauga Counties is here to help prepare you to be ready for anything.

– Turn off the water supply – Many people don’t know where their home’s stopcock, or stoptap is it’s also called, is located (it’s often under the kitchen sink). Turning it off is the first thing you need to do if you detect a frozen pipe as it will minimize any water damage if a pipe does burst.

– Protect your possessions – Move any possessions such as furniture or clothing which are near frozen pipes in case the pipes burst. Cover your electricity mains box if the pipe is close as you don’t want water anywhere near it!

– Find the frozen pipe – Check the flow of water in areas like the bathroom, kitchen, shower rooms and downstairs toilets. Zero, or very little flow, indicates you’re near the frozen area of piping. Feel along pipes to locate frozen areas and look for bulging.

– Thaw out the pipe – Use a hairdryer or hot water bottle to help thaw out the pipe, never use a blowtorch or anything similar. Open any taps nearest to the frozen pipe as this will let the water which melts flow out.

Once everything is under control, be sure to give SERVPRO of Avery and Watauga a call so we can make it "like it never even happened."

Source: PolicyExpert

How to Prepare Your Home for Winter

10/18/2016 (Permalink)

Here's a list of 5 ways to prepare your home for winter this year!

Tune Up your Heating System

For $80-$100 a technician can come out and inspect your furnace or heat pump to make sure that everything is in working order. This can help prevent you from having a puff-back in your home this winter.

Reverse Your Ceiling Fans

If your ceiling fans have the option to reverse you should use it this winter. It'll push the warm air from your ceiling down into the rest of the house.

Inspect Your Roof

Before it gets too cold out climb up on your roof and give it a good look. Loose shingles could cause leaks from melting snow in the winter months.

Clean the Gutters

If you have a lot of debris in your gutters before the winter months it can cause water to back up into your house and damage roofing and trim. Make sure you clear them out before it gets too cold.

Turn Off Exterior Faucets

Undrained water in pipes can freeze and expand causing pipes to burst. The best place to start preventing this is by unhooking all water hoses and draining the faucets outside.

Source: Kiplinger

How Mold Can Affect Your Health

10/18/2016 (Permalink)

Mold Remediation How Mold Can Affect Your Health Mold growing where there was a leaky pipe in a wall.

No matter where you go, there is almost a guarantee that there is going to be some mold there. Mold can exist in the air or on surfaces due to there being excessive moisture.

Mold and Your Health

Exposure to mold can cause a variety of health effects or none at all depending on the person. For people who are sensitive to mold, it can cause:

  • Nasal Stuffiness
  • Throat Irritation
  • Coughing or Wheezing
  • Eye Irritation
  • Skin Irritation

People with mold allergies or immune-compromised people may have more severe reactions such as infections.

Controlling Mold

In your home, you can control mold growth by:

  • Controlling Humidity Levels
  • Quickly Fixing Leaky Roofs and Pipes
  • Thoroughly Cleaning and Drying After Flooding
  • Ventilating Laundry, Cooking, and Storage Areas

If mold is growing in your home you need to clean up the mold and fix the moisture problem as soon as possible. Mold can be removed from hard surfaces with commercial products, soap and water, or bleach solution (if using a bleach solution, do not mix with ammonia).

 

Source: CDC

How Fast Can Mold Spread? 48 Hours! Does Your Boone Home Have A Mold Problem?

5/31/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – [[828]268-2236] SERVPRO of AVERY & WATAUGA Counties 

Restoring Boone's Commercial Property After A Water Damage Event

5/11/2016 (Permalink)

Commercial Restoring Boone's Commercial Property After A Water Damage Event Flood Zones and runoff can be very dangerous

Flooding and water damage events at Boone NC commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Avery & Watauga Counties

SERVPRO of Avery & Watauga Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.